SASSA Reconsideration | Appeal SASSA SRD R350

SASSA reconsideration is designed to give a second chance to the SASSA applicants. In the wake of COVID-19, the South African Social Security Agency started the SRD R350 grant. However, like all other SASSA grants, not all people will receive the grant amount because it is available for people who are not able to support their families financially. There could be several reasons why your SASSA application was denied.

In this article, I am going to discuss a step-by-step process to apply for the SASSA reconsideration, as well as some tips and tricks to increase the chances of your grant amount.

What Is SASSA’s Reconsideration For The SRD Grant?

SASSA reconsideration for the SRD grant is a process in which an applicant appeals a decision made by the South African Social Security Agency. The SASSA provides the R350 grant to South African citizens and special permit holders who are not able to support themselves and their families due to the COVID-19 pandemic. If you have recently applied for the SASSA R350 grant and, while performing the SASSA status check, if your application has been declined and you disagree with the decision, you can easily submit an appeal. 

After the reconsideration application, an Independent Tribunal for Social Assistance Appeals (ITSAA) team will re-check your application and make a decision within 30 days and let you know whether you are eligible for the grant or not.

SASSA Reconsideration Application

Eligibility Criteria For The SASSA Reconsideration:

The eligibility criteria for the SASSA reconsideration are not different from the SASSA SRD re application. Here, I am going to mention all the required documents and information.

  1. You must be a South African citizen or special permit holder. An asylum seeker can also apply for the SASSA reconsideration. 
  2. At least 18 years old if you are applying for the SASSA SRD R350 grant.
  3. Unemployed or not able to work due to the Covid-19 pandemic.
  4. Your total income must be less than R350.
  5. If you are receiving any other grant from the SASSA, such as child support or old age grant, you are not eligible to apply for the SASSA reconsideration.

How To Apply For SASSA Reconsideration?

There are two different ways to apply for the SASSA reconsideration. You can apply it by using both offline and online channels. Here, I am going to mention both methods.

Documents Required for SASSA Reconsideration:

Before going deep into the topic, first of all, we need to understand what documents are required for the application. The documents required for both methods are the same. Here, I am going to mention all the required documents.

  1. The South African identification number.
  2. Reference number of your initial SRD application.
  3. Salary slip or bank statement showing your income.
  4. Proof of residence. 
  5. Any other supporting documents that demonstrate your eligibility for the grant. For example, the certificate of that disability can increase the chances of the grant.

Online Way To Apply For The SASSA Reconsideration In 2024:

First, I will mention the online way to apply for reconsideration. Here is the step-by-step process to do it.

  1. First, open the search bar of the browser on your mobile phone or desktop, write the “,” and hit the enter button.
  2. A new screen will come up with the application page. Now, write your 13-digit South African Social Security Agency number and the phone number that you have used to submit the SASSA application.
  3. SASSA will send a confirmation code to your mobile phone. Write the OTP in the field and click on the next button.
  4. Now, open the SASSA reconsideration form and fill in the required information, such as your contact details and your initial SASSA application reference number.
  5. Next to this, select the reason why you are applying for the grant. 
  6. Attach the supporting documents with the application and hit the submit button.

Once you submit the application, you will receive a confirmation message from the SASSA.

Offline Way To Apply For The SASSA Reconsideration In 2024:

Most of the applicants don’t know how to apply for the SASSA reconsideration online; that’s why SASSA also introduced the offline way to apply for the SASSA. Like the online way, the offline method is also straightforward. Here, I am going to explain it step by step.

  1. Now, you have two options: you can also visit the nearest SASSA office or send the documents to the SASSA office through the post service.
  2. Download the SASSA reconsideration application by clicking on the download button above. 
  3. The SASSA reconsideration form contains 5 sub-sections: Sections A, B, C, D, and E.
  4. Fill out all the sections carefully and attach the required documents with the application.

How Long Does the SASSA Reconsideration Process Take?

Generally, the agency reviews your reconsideration application within a few weeks. But it also depends on some other factors like the number of application IDs, etc.

What Happens After a Decision Is Made?

The Independent Tribunal for Social Assistance Appeals (ITSAA) will make a decision related to your application, and the team will notify you electronically within 60 days. 

If your SASSA reconsideration appeal is successful, the ITSAA team will ask the SASSA to release your grant amount. 

Unfortunately, if your appeal is unsuccessful, the SASSA will never give you the grant amount, but if you are not satisfied with the decision made by the ITSAA, you can submit an appeal to the high court.

How To Appeal An SASSA Decision?

You can submit the Appeal to a SASSA decision if you are not satisfied with the ITSAA or SASSA decision. I am going to mention all the steps included in the SAASA reconsideration appeal.

Now, we have two options to challenge the ITSAA decision. The first option includes “internal appeal,” and the second option is appealing the decision in the high court. 

Internal appeal:

  1. Download the appeal form from the SASSA official website.
  2. Submit the required information and attach the required documents with the application.
  3. Send the application to the nearest SASSA office.

SASSA Reconsideration Appeal At The High Court:

Challenging the ITSAA decision in the high court is straightforward. 

  1. File the notice in the high court and attach the ITSAA decision with the application within 30 days after receiving the message from the ITSAA.
  2. Once you file the notice in the high court, the next step is to gather the evidence and hire a lawyer.

Frequently Asked Questions:

If your SASSA reconsideration is approved, but there are no payment dates, please get in touch with the SASSA through the call centre. The SASSA team will provide you with more information about your application.

Yes, if your SASSA R350 reconsideration is declined every month, you need to submit a new reconsideration application every month. Keep in mind that submit the reconsideration application within 90 days of rejection.

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