Have you lost the SASSA reference number and want to get it back? Don’t worry; it is straightforward to get it back by just following the steps I will share below.

Before going deep into the topic, we need to know the SASSA reference number and why getting the grant amount from the SASSA is crucial.

What Is The SASSA Reference Number?

The SASSA reference number is a unique identifier that helps you and the SASSA team track the application’s progress; when you apply for SASSA, you will receive a confirmation code in the form of the reference number. The SASSA reference number also helps you to log in to your SASSA online account.

What If I Lost My SASSA Form Reference Number?

If you lost the SASSA reference number, you must get it back to receive a grant amount from the SASSA. Here I will mention the steps to get the SASSA from the reference number back.

Contact The SASSA Directly:

The best and easy way to get the SASSA reference number is to contact the SASSA team directly. 

  1. Open your phone’s dialer and dial the SASSA helpline “0800 60 10 11”. A SASSA assistant will ask you to provide personal details like your south african social security number. 
  2. Provide all the details correctly, and they will verify your identity by matching them. 
  3. Now, ask them that you have lost your SASSA application reference number. They will find it for you.

Check Correspondence:

If you have received any email or sms from the SASSA in the past, check if the SASSA reference number is mentioned there. This is the easiest way to find your SASSA reference number because, in this method, there is no need to contact the SASSA officials, and you can get the SASSA number by just checking the old message.

Visit A SASSA Office:

If, due to a technical error, you cannot find the SASSA reference number by calling them directly, then the best and easiest way to get the SASSA reference number is by visiting the nearest SASSA office. Bring your South African identity card with you while you visit the SASSA office because they will verify your identity.


  1. I’m still waiting for sassa to sent me a sms,I called Sassaoffice to change my contact number.its been 2 months now.

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