How To Check SASSA Status? SRD Status Check Online.

Are you curious about the SASSA status check? Whether you’re awaiting updates on the srd or 350 status check or are eager to perform a SASSA status check for the R350 grant,  this article will provide the needed information. This comprehensive guide walks through the step-by-step process of checking SASSA Status.


To provide the latest information to the applicants the data on the above form updates every 2 minutes.

Below is the latest update on SASSA status based on ID card numbers. The information presented here pertains to SASSA applicants who have received their paydates corresponding to their ID card numbers, including those ending in 080, 081, 082, and 083. Payday data is refreshed daily. If your application is pending approval, we recommend checking back regularly for updates.

Last Digits of ID CardStatusPay Date (dd/mm/yyyy)Last Updated (dd/mm/yyyy)

To begin your SASSA status check process, it is important to understand the different available methods to check the application status. Whether you prefer offline or online methods to check your SASSA status, having a South African ID and phone number is essential. For those who prefer online methods, you can check the SASSA or srd status by submitting the required information below. Additionally, we understand that not everyone may have access to data or a sufficient balance on their phone to perform a SASSA status check. Therefore, we have also included a method that does not require any data or internet connection. You can SMS a designated SASSA number to inquire about your status. So, stay tuned and read the complete article.

How To Do Srd SASSA Status Check Online?

If you have submitted the SASSA grant application, then checking the status of your application is a straightforward process. Several methods are available that make it easy to track your SASSA application’s progress, whether approved or not. You can check the status of your Sassa application using both offline and online methods. Here I will mention a step-by-step guide to checking the SASSA grant application status online and offline.

a person typing to check sassa status on a laptop on a desk.

SRD Status Check Complete Process:

Online is the easiest and most convenient way to check the Sassa application status. Here are the simple steps to perform this task.

  1. First, locate the above form and write the “South African id number of the applicant” in the first field and the “phone number you used to submit your application” in the second field.
  2. Once you have accurately entered your ID and phone number, hit the “check status” button, and a new pop-up window will appear with the information about your application. 
  3. The information will look like the collapsible text and provide several months’ data; click on the month you want to check.

How To Check The SASSA Status On The Moya App?

A cell phone with instructions for checking SASSA status on Moya app.

If you don’t have an active Internet subscription and still want to check the status of your application, don’t worry. Checking the status of your Sassa application by using the Moya app is free. But it works only on Vodacom, Telkom, Cell C, and MTN mobile networks. Below are the easy steps to check the SASSA status using the Moya app.

  1. First, download and install the Moya app from a compatible app store. It is available on all major app stores like Google Play, Apple App, and Huawei AppGallery. You can jump to the next steps if installed on your phone.
  2. Open your mobile app store, write the “Moya app” in the search bar, and tap to continue. 
  3. Now click the download button and wait until it is installed on your mobile. 
  4. Open the Moya app and click on the check SASSA SRD status; a new window will appear with two fields and a submit button.
  5. Enter the ID and phone number you used to submit your application in the respective fields and hit the “check status” button.
  6. It will hardly take a few seconds to show the information about the Sassa application status on the screen.

Check The SASSA Status By Using Helpline Assistance:

Checking the Sassa status through the helpline is straightforward compared to the Moya app. Because, in this method, there is no need to download and install the application. To check the status of your SASSA application, follow these steps.

  1. Open the call dialer of your phone and dial the “080060 10 11” toll-free number. 
  2. Click on the call button and wait for a few seconds. Provide the representative with the required information, such as ID and phone number.
  3. After verifying your ID and phone number, they will provide information about your application status.

Although it is one of the easiest ways to check the SASSA application status, sometimes, due to high call volume, you may need to wait in the queue to speak to the representative.

How To Check Your SRD SASSA Relief Fund Status By SMS Or Whatsapp?

A person checking their SRD SASSA status on their cell phone.

Checking the SRD SASSA Relief fund status by SMS or Whatsapp is also a simple method compared to the helpline assistance method, and it eliminates the need to contact a representative or wait in a queue.

  1. Open the whats app or other messaging app on your mobile phone and enter the SASSA toll-free number “082 0468 553.”
  2. Type the keyword “Status” in the message body and send it.
  3. Wait for the response from SASSA, and now enter your phone number and ID number that you have used to submit your SRD SASSA application.
  4. They will message you the status of your application and pay dates.

What Does The Post Office Not Selected Mean By SASSA’s Status?

A man in front of a post office sign thinking what does the post office not selected mean

Sassa distributes the grant payments to the people using different methods such as bank accounts, mobile money transfers, and through the post office. While checking the status of your SASSA application, if you got the error that the post office was not selected, it means that during the SASSA application process, you didn’t choose to receive the grant payment from the post office. 

No need to worry if you have already submitted the other payment methods to receive the SASSA grant. But if you have not selected any methods, it is essential to add a convenient payment to proceed with the application. Here is a step-by-step guide to updating the post office to the SASSA application.

How Can I Check The Status Of My SASSA R350?

SASSA R350 is a special COVID-19 Social Relief of Distress (SRD) grant from the South African Social Security Agency (SASSA). This grant aims to empower the peoples who COVID-19 has badly impacted. 

Like the other SASSA grants, it is also very straightforward to check the status of your SASSA R350. 

Online Method:

If you applied for the SASSA R350 grant online, checking the status online is simple and easy. 

  1. Locate the above form that we have shared to check the SASSA status.
  2. Fill in the required information, such as phone number and ID number. 
  3. Click on the “check status” button. A pop-up will come up with the result. 

Offline Method:

Thanks to the South African Social Security Agency (SASSA) it also offers the offline method to check the status of SASSA R350 applications.

  1. Dial the toll-free number “080060 10 11” using your phone dialer and call the SASSA free customer service.
  2. A computer assistant will request you to give your phone and identification number information. 
  3. Ensure to provide them with the correct information and the phone number you used to apply.
  4. The agent will fetch your application status from the database and let you know the pay dates and the current status of the application.

Why Can’t I Check My SASSA SRD R350 Status?

There could be several reasons why you cannot check the SASSA SRD R350 status using the above form we shared. Here, I will discuss some possible reasons why you can’t check the SASSA SRD R350 status.

  • Suppose you have recently submitted the SASSA SRD status application. In that case, you must wait some time for the status to be updated because, currently, SASSA is processing many applications.
  • Ensure that you have accurately submitted the required information because inaccurate information makes the process difficult for the SASSA team to check whether you are eligible.

If you possessed the application a few weeks ago and still didn’t receive any info regarding the status, then it is best to contact the SASSA team by using this email [email protected]

Why Is My SASSA R350 Status Still Pending?

SASSA R350 status pending means that your application has successfully been received at the SASSA but is under verification. The verification process can take some time, depending on the number of applications submitted to SASSA. 

Please, also check that SASSA requires additional documents to process your application. Read this article if you don’t know what is required to submit the SASSA application.

Sometimes, delays can occur due to technical issues, but they are temporary, and there is no need to worry about them. SASSA will process your application again once they resolve the issue.

How Long Does SASSA Take To Get Paid?

The processing time of the SASSA grant depends on multiple factors, such as when you applied, the type of grant, the completeness of the application, and whether you applied online or offline. Suppose you have submitted the SASSA application online. The best chances are that you will receive the grant as soon as they approve it. You will receive the grant once they approve the application within 7 to 10 working days.

Most people prefer to get paid through the banks because the payments are faster than the post office. Please read this article if you haven’t added banking details while applying to the SASSA.

What Does SASSA’s Pending Status Mean?

Easy status check website open on phone, SASSA's Pending Status Mean.

The SASSA’s status pending means your application has been successfully submitted to the SASSA review team, but it is still under review. 

During this time, the SASSA team will check your documents, employment history, and banking details, and they will decide whether you are eligible or not.

Generally, the pending status lasts about one week, and you must wait. But you must contact the SASSA team if you still haven’t received any application information.

What If SASSA’s Status Check Failed?

If the SASSA Status check fails, the most chance is that you have submitted the wrong information. Recheck the information and match the ID number with your original one. 

Sometimes, it could indicate a technical issue while retrieving your data. Reach out to the SASSA toll-free helpline or visit the nearest SASSA office to inquire about the status of your application. 

You can also submit the SASSA status check appeal.

What Does Each Status Mean, Such As “Application Complete,” “Bank Details Pending,” “Reapplication Pending,” “Canceled,” Etc.?

A person holding a cell phone with the text 'what does Sassa's status' about Bank Details Pending.

Each status in the SASSA application has different means. Here are some states and their meanings.

SASSA Application Complete:

The SASSA application status complete means that your application has been successfully submitted to the Sassa team, and all the required documents have been provided. And now, your application is in the queue for the payment process.

Bank Details Pending:

In the SASSA application, the bank details pending means that your application is submitted to the SASSA team, and they need your valid banking details to verify your application. Once you submit the bank details, they will further process it.

You can submit the post office address to get paid via check.

SASSA Reapplication Pending:

Reapplication pending status indicates that you have submitted invalid information while applying for the first time, and you must resubmit the application with all required documents for further processing. 

SASSA Application Cancelled:

SASSA Cancelled means that the SASSA review team has rejected your application because you didn’t meet the specific eligibility criteria. If you are assured that you deserve the SASSA amount, I suggest you re-appeal the SASSA grant.

How Can I Update My SASSA Grant Application?

To update the SASSA grant application, you first need to check what required information is missing. Here, I will mention some instructions provided by SASSA to submit the updated application. 

Change my Contact Details:

Updating the contact details in the Sassa application is very simple; follow these instructions, and you can update the contact details successfully.

  1. Go to the SASSA SRD Contact details page.
  2. Enter the ID number you used to apply for the first time. 
  3. Enter the six-digit APP ID issued by the SASSA. (If you don’t know what an APP ID is and how to find it, please read this article, “How to find the SASSA App ID.”
  4. Click the “submit” button, and you will be greeted with the new tab and some options like, (was your cellphone stolen? Have you used someone else phone number while submitting the application and are now not able to contact them? Any other reason)
  5. After that, they will send an OTP to your new phone number.
  6. Submit the OTP and your contact details have been successfully updated.

Why Is My Sassa R350 Approved But No Payday?

A South African Women checking on their phone  SASSA R350 has not been paid despite being approved.

SASSA R350 approved, but no payday means the SASSA R350 team has reviewed your application and decided you are eligible for a SASSA R350 grant. But if you haven’t received your payment or payday, there could be several reasons for this. 

Payment Processing Delay:

Sometimes, due to a high volume of applications, there might be delays in payment processing. No need to worry about it because the payment processing delays resolve independently without any action from the applicant.

Banking Or Payment Method Issue:

The other most common issue the SASSA faces while processing payments is failed bank account verification or pending verification from National Treasury. SASSA knows this issue, and they are trying to fix it to ensure smoother operations in the future.

SASSA Status Check Reconsideration Process

Most applicants don’t know when to apply for SASSA status check reconsideration. First, you need to check your SASSA application status through this form. If they ask you to resubmit the application for further process, you must apply for a reconsideration process. Here are the general steps involved in the SASSA status check reconsideration process.

  1. Gather Relevant Information: Check your SASSA application and ensure no missing information such as bank details, post office address, proof of income, etc. If any document is required to submit, do it as soon as possible.
  1. Provide Additional Information: If there is any additional information that was not included in your original document, add it to your reconsideration application to make the case strong.

Please, note that the South African citizen who wishes to receive the SASSA COVID-19 grant should not concurrently receive any other grant from the government.

SASSA Grant For Asylum Seekers And Special Permit Holders

A woman standing in front of a green and white background. The text on the left side "SASSA Grant For Asylum Seekers And Special Permit Holders"

Thanks to the SASSA, it also provides financial assistance grants to people who are not South African citizens but who have asylum seekers or valid residence permits. If you are unemployed and don’t have sufficient funds in your bank account, you can apply for the asylum seeker’s special permit holders SASSA grant. Here are the general steps about how to apply.

  1. Click here to apply for a SASSA grant for Asylum Seekers and special permit holders.
  2. A new window will come up with the “phone number field.”
  3. Enter your phone number and click on the “send SMS” button.
  4. Follow the provided instructions and apply.

They will first check that either you are eligible or not. If your application is approved, they will guide you on receiving payments. 

What Is The SASSA SRD Grant?

The SASSA SRD (Social Relief of Distress) is a financial assistance program initiated by the South African government. Here are the details about the history, needs, and benefits of the SASSA SRD grant:

History: The SASS SRD grant was introduced at the start of 2020 to financially support people affected by COVID-19. This grant aims to assist those not eligible for other grants, such as the SASSA child support grant, old age grant, and NSFAS.

Purpose And Need: The SRD grant addresses the immediate and urgent financial needs of households and individuals struggling to meet their basic needs. 

Application And Eligibility: To qualify for the SASSA SRD grant, the applicant must fulfill the criteria set by the SASSA. Generally, SASSA asks the applicant to provide the source of income, bank statement, and employment status.

When Does The SASSA R350 Grant End?

According to the latest information the South African Finance Minister Enoch Godongwana announced in the budget speech on 22 February 2023, the SASSA R350 Social Relief of Distress (SRD) grant is scheduled to end on 31 March 2024. Initially, it was started in 2020 to assist individuals whose businesses were affected by the COVID-19 pandemic. It is important to note that grant programs are subject to change based on government decisions and policies.

What Does Grant Application Status Active Mean?

The grant application status active means that your application has been successfully submitted to the SASSA team. Still, it is currently under process and actively viewed and processed by the SASSA review team. 

During the “active” status, the management checks the documents you have submitted during the application process. The status indicates that your application is actively reviewed and is in the queue for further processing. The duration of the “active” status in a grant application can vary on several factors, including the complexity of your SASSA application and the capacity of the SASSA team to handle the number of applications. Remember that the processing time of SASSA grant applications can range from several weeks to several months. Sometimes simpler applications may be processed more quickly, so check your application status by using this form regularly.

My SASSA Status Shows As Approved, But I Haven’t Received An SMS Notification From Sassa.

A woman smiling despite not receiving an SMS notification from Sassa, as her sassa status is approved.

If the SASSA status shows that the application is approved, but you still didn’t receive any SMS notification regarding the pay date, there could be a few reasons. Here I am going to discuss some common reasons. 

Delay In SMS Notification: Due to the high volume of applications, sometimes there might be a delay in sending out the message to the applicants whose applications are approved. SMS may take extra time to reach your mobile phone in such cases. So, no need to worry about it. 

Incorrect Contact Details: Ensure to provide the correct contact details, especially the phone number, to the SASSA because if you provide the incorrect contact details, it could prevent you from receiving the SMS notification. If your mobile phone has been stolen or you changed, please, read this article.

What Is A SASSA Status Pin?

While submitting the SASSA grant application, it is required to submit the contact details, especially the 10 digits phone number. Once the applicant presses the submit button after entering the phone number, SASSA sends a one-time password to the client. You must submit the OTP to the SASSA website to confirm your identity.

How Do I Check My SASSA Status On Govchat?

Govchat is a South African platform the government uses to collaborate with South African citizens through digital channels? The main purpose of this program is to enhance communication between the public and government. 

Here are the steps to help you find your SASSA application status using Govchat.

  1. Open the official website of Govchat.
  2. Enter your phone number and verify the account.
  3. Find the SASSA status check under the services and enter the required information, such as your South African ID number and the cell number used to apply. If you have lost your phone number, click here to get more details on how to update it.
  4. Press the submit button, and a new window will show your application status.

SASSA Reconfirmation is No Longer Required

Most South African citizens were tired of submitting their SASSA grant application after every three months because, every time, SASSA sent them long questionnaires, and they wanted to resubmit everything from scratch. But On the 9th of September, the SASSA noticed and announced that there is no need to resubmit the mandatory application to reconfirm the grant every time. They have changed the policy and will confirm the application using the previous data.

How Do I Change My Banking Details On The SASSA Application?

To change the banking details on the SASSA application, follow these steps. 

Required Documents:

  • South African ID card number of the applicant.
  • The registered Phone number is in your name.
  • Proof of your new banking details (e.g., bank statement or letter from your bank)

Steps That Need To Follow:

  1. Go to the SASSA official website.
  2. Locate the section section “How do I change my banking details.”
  3. Click on it and enter the South African ID number you used to apply for the first time.
  4. They will send you an SMS on the registered mobile number.
  5. The SMS will contain a link. Click on it and follow the given instructions.

How To Reinstate My Canceled SASSA Application?

If you have canceled your application and want to reinstate it, follow these steps.

  1. Visit the official website of SASSA. 
  2. Type the “Reinstate” word in the search bar and click on the search.
  3. Open the result by clicking on it and enter the “South African ID number” and “Phone number used to submit your application.”
  4. They will send you a PIN (personal identification number) on your phone.
  5. Submit the PIN, and you will be redirected to a new page. 
  6. Fill in the required information and click on the “resubmit button.”

Now, you have resubmitted the application successfully. Make sure to check the application status regularly.

How To Check SASSA’s Status With Their Passport Number?

SASSA didn’t provide any only form to check the status of your application by using the passport, but you can check it by calling the

  1. Open the dialer on your mobile device. 
  2. Dial the SASSA office helpline number: 0800 60 10 11.
  3.  Follow the prompts provided by the automated system to navigate through the menu options. 
  4. Select the appropriate option for checking your SASSA status or speaking with a representative. 
  5. Once connected to a representative, inform them you would like to check your SASSA status using your passport number. 
  6. Provide the representative with your passport number and any other necessary information they may require to locate your application. The SASSA representative will then assist you by providing information on the status of your application.

How to Check SASSA Status Online March 2024?

You can check the March 2024 SASSA grant application status with the help of the form that we have shared above. Here are the general steps to do this.

  1. Go to the above form by clicking here.
  2. Enter the phone number you used to submit the SASSA application and your South African ID number.
  3. Submit the details by clicking on the “Check Status” button.
  4. Once you have submitted the information, the website will show the information about your application on the screen.

You can also check the status of your application by using this email.

Frequently Asked Questions:

To verify your SASSA application status, check it through the above form. Enter the required information, such as the applicant’s phone number and South African Id number, and hit the “Check Status” button. A popup will come up with the information on whether your application is verified.

There are a few methods to confirm the SASSA application status.

Contact with the SASSA helpline: The most simple way to check the SASSA application status is to contact the SASSA helpline directly. Call the SASSA at 0800 60 10 11 and provide your details. 

Request confirmation of your SASSA status: Inform the SASSA representative that you want to confirm your SASSA application status.